The bedrooms were comfortable, breakfast was good (except it was missing the hashbrowns and black pudding for a complete english breakfast) good access to facilites
Flerida
novembre 2024
Room was very comfortable with two balconies and a view of the harbor. Staff was attentive and the food was very good.
Philip
juin 2024
Bed was very comfortable and the room was clean and well decorated. Breakfast was good with plenty of choice. Nice area to relax by the fire with a drink in the foyer area. Amazingly located for all the nightlife in town.
Ryan
février 2025
Great location for Southampton - only a few minutes walk to harbour and city centre. We booked three rooms as a group and the hotel went the extra mile before we arrived to make sure our rooms were close to each other on the same floor - thank you! The junior suite had lots of space and a separate lounge and a balcony with a view over the water.
Michael
juillet 2024
The room we had was amazing but a couple of things let it down. The bathroom was amazing especially the spa bath!!! We loved all the treats that were there on our arrival
Carole
février 2025
Loved it - parking was reasonable (£7 for 24 hours), room was clean, modern, comfortable, and very spacious with a great view. Spa facilities were lovely and I swam both mornings. I loved how hot the jacuzzi was and sauna and steam room clean and fresh smelling. Breakfast was ample and quality with plenty of options; not the biggest selection, but very reasonable. All staff we encountered were polite, helpful and so lovely. Excellent in-room facilities for coffee and tea making.
Ashley
mars 2025
Rooms were clean. Nicely decorated. Good size. Plenty of plug sockets and space for our items. We had complained politely that the window seal is broken and the strong wind sounds were awful and our first night sleep was not good. We were offered a room immediately (road side, but traffic noise was high). The manager came up and gave us an alternative room which was perfect, no noise and actually a size upgrade at no extra cost. The manager was so professional and understanding and wanted to do his job kindly. Breakfast had so much choice, and regularly topped up with fresh food. Facilities have pool, jacuzzi at one level; the sauna and steam room is upstairs, but it's not signposted.
Jasmin
février 2025
Great location so much so that the city centre, indoor shopping mall and Ocean Village are all in walking distance. Less than a mile for the later and next door for the former. Marco restaurant food is superb, although the bar menu looked disappointing.and boring... burger and chips, fish and chips. I would just walk to one of the pubs.
Alan
février 2025
They provided free complimentary parking on this occasion. The room was spacious, clean and was well decorated and furnished. All staff we spoke to were polite. Check in and check out was seamless. The complimentary access to the pool, jacuzzi, steam room, sauna and gym was amazing, they also offer you towels free of charge to use although I brought my own. I love that it has a library and was disappointed I did not have time to also explore this. Location was excellent. The restaurant is beautifully designed and decorated also the outdoor seating are a would be lovely in warmer weather.
Jazmin
mars 2025
You couldnt do more. Staff were amazing and attentive but not to much. Nothing was to much trouble. Location is amazing and the food was really nice, especially the breakfast. Evening staff at the bar was really good, came to check if everything was all good and if i needed anything extra. Also the cleaning staff are fantastic. The room was stocked with teas every evening and made every morning when got back from work in the morning shift. The cleaning staff are the hidden true talents behind closed doors. Luxury hotel with a nice location, staff really nice but not over the top which is good.
Massenger
décembre 2024